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Be thankful when you don't know something for it gives you the opportunity to learn
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Company
Domestic & General
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Issue
The client had a number of employees who needed to design new reports and modify existing reports using Crystal Report 7.0, against their call centre database/software.
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Solution
As the employees had varying knowledge about Crystal Reports 7.0 it was felt that a bespoke Crystal Reports 7.0 training/workshop solution would be the best option.
Following a two stage training needs analysis process the key areas that was needed to enable the employees to design the organisation report more effectively and efficiently was identified.
The bespoke solution was delivered using their call centre database so that it was more relevant to what the employees where doing and trying to achieve, and any design issues that they had come across in the past was discussed and resolved.
6 month free phone, email and web post course support would be part of the training package as standard.
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Related Comments
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" One of the best workshops I've attended. Julia was very knowledgeable and able to answer every question we asked "
Performance Analyst: M R |
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" This will help me a lot as I now have a good understand of using Crystal Reports "
Planning & Performance Analyst: P M |
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